Finan McDonald Clothing Company - Sandpoint, Idaho

Jackson Brown

Awesome stuff and service. I went in there and regretted not buying a particular hat after leaving town - called and asked if they ship orders. Dude was quick and helpful and I had it in my mailbox 2 days later for cheaper than any online retailer’s base price. He even honored a sale they were having that day that I was totally unaware of. First class local shop here and I will be a repeat customer!

Suzanne Huguenin

I love the diversity of clothing options at Finan. I’m a local and have shopped there for many years. They have excellent customer service that even reminds me of being at Nordstrom years ago. They also have incredible sales which I look forward too. Many of the staff have been there for years. They are willing to go above and beyond to ensure an excellent shopping experience. Go check them out!

Jodi Trammell

My husband and I had such a great experience here last week. The staff divided and conquered helping my husband in one department and me in another. So much solid advise, positivity and time spent. Unfortunately my husband's size was out of stock. I wasn't comfortable buying the expensive pair of boots I found because I often need to return (sensitive feet) and I don't live in Idaho! We will most certainly visit next time we are in the area. What an awesome store! We very much appreciated your expertise and patience 🙂

w b

Terrible service — seeing others reviewing here have had similar experiences. Honestly surprised a small business allows their staff to drive away business at this rate. I’m not knocking Sandpoint but it’s not Beverly Hills lol that’s for sure. So weird to watch people who work a retail job behave like they’re better than their own customers. They must realize our purchases fund their little bi-weekly checks, right? 😂 Get with it, please… it’s embarrassing.

RE: Owner’s comment below —

I’d suggest training your staff to not treat patrons like they’re beneath them. Each interaction both my partner and I had with two separate staff were laced with truly rude and inappropriate behavior. I imagine they don’t come outright and say horrible things but instead display their contempt in tone and demeanor. Not sure what sort of example to provide, it was overall a horrible experience. I see several reviews here stating the same. Seems like the source of the issue is clear and it’s totally uncalled for to make people feel so unwelcome.

Condescendingly staring at me while I select items for purchase and answering any question I had as if it were literally draining the life out of them just to be helpful is not service. Following my partner around the store (holding a single shirt) as if he were about to steal it and then being completely cold when he tried to make jokes or ease the tension is totally unacceptable.

Robin Hanson

I absolutely love this store!!! They carry the best brands and have an excellent shoe department. The employees are very friendly and knowledgeable about the brands they carry and always go above and beyond. We are very lucky to have this store in our small town.

Dana Bowen

When you think the "heart of Sandpoint" you think Finan McDonald. Not only do they carry top quality and unique products, at a great value, they make you feel like family the moment you walk through their door. Anytime my family needs a new clothing item for comfort or sophistication, Finan McDonald is our first and only stop.
In addition, Finan McDonald and their staff are amazing supporters of our Sandpoint community, especially our youth. They are the top of the line in every way, shape and form.

Brandon Bowen

One of the only stores I shop at for my wife they always have just the perfect item for just such an occasion! Love supporting businesses that support our community!

Dan Lawrence

I was absolutely impressed with the quality of their clothing, I found exactly the shoes I was looking for at a very reasonable price, and the customer service was outstanding! I highly recommend you consider Finan McDonald's for your next shopping Trip!