B&B Lawn Equipment - Geneseo, Illinois

Jared L.

I grew up in Geneseo and got a bike from Tim back in the early 1990’s. Since then I’ve been I’ve been all over the country and just recently moved back. I had been wanting some new battery yard tools so I went to see Tim. I can’t even begin to tell you how nice it was to do business with a small town dealer. Tim was awesome to work with. He had a ton of products in stock and went out of his way to take care of me this past spring. Shortly after I got the tools, Tim even helped me get my edger back up and running when it broke by using a donor part off another unit he had in stock. 10 out of 10 I recommend B&B!

Justin P.

Purchased a MokWheel Basalt E-Bike from BB Lawn Care. Excellent customer service. Mr Schnaufner went out of his way to assist me with questions I had on the bike even after the business had closed for the day and he was home for the day. Bike was well taken care of and ready for pick up when I went to get. Staff also assisted in making sure the bike was safely secure in the back of my pickup with straps to ensure it made the ride home 60+ miles safely.

I cannot say thank you enough to Mr. Schnaufer for his excellent customer service.

Anyone looking for an e-bike please take the time to check them out. There are funding options out as well to help assist with your purchase

Secondhand S.

First time customer and now I’m a lifetime customer! You don’t find service like this anymore! Well I run my company this way too and maybe that’s why i appreciate it so much! It’s rare to find old school service these days! Bought a zero turn and had it delivered same day. Everything they are doing for us is above and beyond! Have to have some pieces ordered in for it and they’re even going to come get it when they come in and bring it back free of charge! This is the sort of thing I do for clients as well. You just don’t find this level of care anymore! Good job guys!

Lawrence P.

Took my Stihl 362 to B&B because it was not running right. It was my own fault because I messed with the carburetor. I had to wait awhile, but when I got it back it run like brand new.

Gregg M. S.

Excellent customer service and great selection.This trip bought a pole pruner.

Jfred007

If you want your repair to be pushed back several times, no communication and don't mind terrible inspections and last minute quotes revisions then this is the place to go.

Mike F.

I asked B&B to sharpen the blades on my push mower. They had my mower for approximately one month. Not once did they call me over that time period to give me an update when I might expect the mower. I called them at least a couple times to inquire when the mower would be done. Finally, one of the their employees informed me it would be done within the week and they would call. Once they got around to working on the mower the work was good and they fixed my throttle cable as well (much appreciated). I also had a flat rear tire on my bicycle and thought I would give them another chance. This was after they worked on my mower. After about a week and a half of receiving my bike, I called to inquire about progress on the bike. They said I would receive a call when the tire is repaired. After about another week, I sent an email asking when the flat tire would be repaired or replaced - no reply was given. I finally called at the end of the 3rd week and told them I would pick up the bike on Monday whether the bike was done or not. Thankfully, they were able to patch the tire and I was able to pick it up the following week- I think I was out of town and picked it up on Tuesday or Wednesday. I didn’t appreciate the lack of communication. I could have been told, when I dropped off the mower or the bike, that they were swamped and it might be a while to fix them. They do good work, but communication is nonexistent. I won’t say that I won’t be back, but I will definitely look elsewhere before I must return to B&B.

Matthew S.

This place is definitely worth checking out. Friendly and helpful staff. Ask for Scott. He is very helpful and knowledgeable about all bicycle questions I had and helped me find an awesome bicycle that fit my lifestyle and needs.