Athletic Outpost - Walnut Creek, California

Jeffrey Pooley

Fantastic service. Answered so many questions about shoes and training that I've wondered for a long time! Got a great pair of shoes that feel great so far (three runs in!). They also had a box of toys for my toddler to play with while I got educated and tried on different shoes. Can't recommend enough!

Deborah Burstyn

Thanks to Tim at Athletic Outpost I can hike steep hills again without knee pain. After studying my stride, patiently listening to my issues and what activities I do, he outfitted me in a pair of shoes with a trail hiking vibram sole and a pair of compression calve sleeves. Made a world of difference. I can hike steep trails again without needing to resort to a knee brace or hiking poles. Or pain relieving meds afterwards. I am so grateful!

YUE HUANG HUANG

Tim is so knowledgeable and easy to talk to. He actually tells you what the shoes do for your feet and how each feature works and why he picked the shoes for you to try on over others. He really likes to talk and I feel like an immediate friend to him. He is so kind to do the runners lace for me instead of me having to do it which takes me longer before I get to experience the run test. He also lets customers switch the laces of the shoes for a longer one or for a different color or thickness without charging you extra. You can tell that he really knows what he’s doing. He says he the people that go to the store are usually by word of mouth(it’s true, me too) and by doctor or coach’s referral. So he carries more supportive shoes. I was surprised that he can tell what model my shoes were when I walked in just by looking at it like from top view, not like holding it close being able to see the model name printed on it. That just shows he knows everything about shoes and which fit who. I definitely recommend going to him for new running shoes. He even stayed open 24 minutes late for me to choose my perfect pair of shoes. He is really open about his life and can hold a good conversation with you like really getting to know his customers and who they are. I felt comfortable chatting with him and sharing my experiences in life. I would definitely come back when my new shoes got worn out. Better than hired employees at Forward Motion in Danville, there’s just something about having someone who specializes in running shoes to help you find your perfect fit. I’m sure the lady at Forward Motion is great but I never had the chance to let her help me, she’s always so busy. Athletic Outpost is a chiller business so customers can have more one on one guidance. The parking hard as it is in downtown Walnut Creek, no free parking anywhere except Wills Fargo bank parking lot, the rest are metered spaces.
One last thing, this is the first time since a long time ago that I felt sure that I won’t need to return my shoes ever again. I had to many times before in other stores too. I felt confident that Tim found me the right shoes for me. I have narrow heels and most shoes don’t fit me except the popular clothing brands such as Adidas or Fila. But there’s got shoes that fit me there like nowhere else! Made me thought good quality, expensive shoe stores don’t carry shoes for narrow heeled people. This is a first for me.

Tom Loiselle

Staff are very friendly and very knowledgeable. I was recovering from an injury and it was only here that I found the solution I needed to run again. They studied my stride and fitted me with the right type of shoe, insert and lifts so that I could run again pain free. They were far more useful and knowledgeable than my own podiatrist. I am very pleased and will only buy my running shoes here from now on.

Patrizia

Best place to buy athletic shoes! Sharon and Tim are extremely knowledgeable and always find the perfect shoe for my whole family (dad, husband, daughter, sister). If you are still going to those big stores where you have to chase down someone to help you and have no idea what to recommend for your specific needs, you are missing out on this one and one experience. Highly recommend!

Tim Bell

Hands down the most pleasurable shopping experience I've ever had. Tim is knowledgeable, kind, and incredibly helpful. Felt like I was having a regular conversation the whole time. He watched me run down the street in the shoes I eventually bought to see my gait. Real helpful. Recommend!

Tommy Eissner

Excellent Service and very personable. I will recommend this place to all of my friends and family! It is great to see customer service that puts the customer first. They made sure that I purchased the right pair of shoes for ME. Not to mention, they told me to bring the pair of shoes back after a few runs if I found that they weren't the right ones for me.

Overall a great store and excellent people working there! Thank you Athletic Outpost team!

Matt and Jen Fitzgerald

Very nice service. Tim was helpful and considerate. He let my son try on several shoes and run down the street to test them out. I would recommend. a
As long as you're fine spending more than $100, you will get a very
nice pair of shoes