Cox Store - Enfield, Connecticut

Lucas De Jesus

Fui por un reemplazo de equipo y fue todo rápido, solo estuve como 10 minutos.

Spencer Bolton

Been paying for 500mb download for months and months. Never had more than 120mb download speed. 8 days a month on average with 1mb download! Nuts. They’ve had techs out, new modems, new router, new line from the street to the house. And what? Nothing fixed? Crazyyyyyy. Only getting 20% of what we pay for, sounds like an 80% refund! Been tracking the speeds 24/7 for 3 months and finding out how much of what I’m paying for is actually being received. Go with frontier and heck even starlink would be better. Seen faster internet in a town of 200 people in the desert than what cox provides in freakin CONNECTICUT

stephen Lavery

Cox store @54 hazard Ave, Enfield. I recently returned some cable equipment , the young man that helped me was really good! He got me in and out in 2 minutes!. This is after being on the phone with internet service for 50 minutes!. Now that is way to long!. To cancel my cable service . That sucked!.

frank sedlik

I went to the store to cancel my account and the person that handled it " older gray hair beard" was rude and act that I was inconveniencing him. Then my wife went to the store to pay the last bill a couple of day later and she mentioned about a person that was very rude and she saided the same thing. she described the same person

Ben Price

This review is toward Cox costumer service more than the store itself. I have been more than 9 days without service. More, because I am still with no service now. I have had 2 service calls scheduled so far, and still no service. Do to the town construction tearing up the road, a construction vehicle ripped the cable line from my house on a Friday. Cox said they would put me in as an emergency call, they will show up on Thursday. The construction company said they would call Cox to see if they could do better. They got Cox to come out on Tuesday. Guess it pays to be a company and not an individual customer. When I came home from work on Tuesday, nothing was done. The wires hanging from the pole were still hanging. I called Cox and ask what happened. They said the tech showed up and notice he would need to use a ladder. So I said “and” He said I would have to be put on hold so he could find out. Cox came back and said the tech couldn’t use a ladder on my property without some “watching” him. I had asked when I made the appointment if I had to be home since all the damage was on the outside of the house. They said no. They were wrong. The next appointment available is on Sunday. I didn’t even know they made appointments for the weekend. Hopefully I get my service back Sunday. I really hate paying for a service I don’t have.

Kaleo Luna

Yall clearly just let anyone work here lol.

Juan Mejia

Data caps! That is why I'm switching. Most internet providers do not have data caps and cox does. No one mentioned that they will charge $10 for every 10gb you go over. So your bill goes from $80 to $150 very easily. Then they charge $100 dollars to cancel services

Mei-Ling R

One star because 0 stars is not an option. I was on the phone for over 40 minutes and spoke to 3 people and was not able to get help at all. A channel has been removed from my already overpriced basic package (the channel I watch the most) and was only offered a higher priced package instead of getting the channel back. Definitely NOT happy with COX or your service and about to cancel my account in the next few days.

UPDATE: Canceled my account and bought a cheap antenna at Walmart! I now get more channels with the antenna than I did with basic cable with Cox!!!