Alpine Haus - Wethersfield, Connecticut

Eric

I had an incredible experience at this ski shop and can't recommend them enough! What really stood out to me was how this shop treats their customers. The manager, Eric was incredibly professional, kind, and understanding throughout my time there, his approach to customer service truly sets this shop apart and he went above and beyond to make sure I was satisfied. It was so refreshing to see a business that prioritizes customers and stands behind their work. I’ll definitely be back for all my future ski needs and recommend them to all my friends and family. Thank you manager Eric and team for such a positive experience.

Greg Kiss

Our family has been customers of Alpine Haus for years, always receiving top notch service - this year being no different. A mistake was made (these things happen!) while my equipment was in for service, and the team at Alpine Haus went WAY above and beyond to remedy the situation, proving again that their priority is the highest level of customer experience possible. Everyone there is kind, helpful, knowledgeable, and able to explain to customers of all comprehension levels. If you're looking for the best ski & snowboard shop around - its Alpine Haus BY FAR!

John C

Sat in the store for over a half hour, asked multiple people for assistance, but I couldn’t get anyone to help me buy the skis, boots and bindings I was looking at. Finally left after I saw them helping two people that came in after me.
Sorry my clothes aren’t expensive and I was driving a Nissan instead of a BMW.
…….

Gave them an extra star because I came back in this past Sunday and the staff was much faster when offering help.
I told the salesperson I was looking for a new pair of ski boots. He promptly measured my feet and went back to grab a hideous looking pair that cost almost $700. He didn’t ask what type of skier I was, didn’t ask if there was a pair of boots I was interested in and it didn’t seem like he was interested in doing anything but selling me the most expensive pair of boots on the shelf.
Based on the staff, I would venture to guess they are working for a commission just like your average car salesman and will do anything to pry the extra money out of your pocket.

Joe Barone

Alpine Haus is a great shop! Rachel was fantastic in helping my boys get fitted for new jackets and Jeff and the team is always on point getting set up with ski and snowboard packages. Keep up the great work!

Steve Stansen

I’ve been coming here for almost 20 years and they never disappoint. Always a professional and timely experience for a competitive price. They don’t have the biggest selection of gear but they do a great job on hardware tuneups and gear fitting. Decent selection for rentals too and no janky beaters circa 1997 like some other shops will try to hawk off on you for a premium. I just wish there was actual snow so I could get on the mountain. I’m writing this review on February 20, 2023 and it’s 65 degrees Fahrenheit. So sad.

maureen taylor

Filippe helped me with boots I hadn't even bought there. They have THE BEST service. He reminded me that I should not bother going anywhere else...and their selection is amazing

Isabella Carey

Such a good experience! Customer service is fantastic. As soon as we walked in we were offered help and were continued to be helped until we walked out. Super knowledgeable people and no one tried to over sell us on anything. We were suggested a few types of skis that were more than very reasonably priced and perfect for the type of skiing we do. Really happy with my experience here!

Rich H.

Best ski and board tune in CT!

Alpine Haus is an amazing local shop that's on par with some of the best ski and snowboard shops out West. In addition to investing in the most advanced tuning equipment, their experienced techs are certified and experienced, ensuring your skis will be like new!

On the retail side, expert boot fitting. That's the key to getting the best, most comfortable on-snow performance. Great selection of apparel as well.

Dusty is the man!