Arden & Howe Shoe & Luggage Repair - Sacramento, California

Jimmy duong

UPDATE 3/16/2024
I had my race suit altered as it would not fit an air best. The custom shop in LA added the extra leather but did not match the design, leaving a long white strip. I went to my local leather guy and he did a great job tainting and color matching my race suit for a great price. I’m very happy with the result. I posted some before and after pictures of need you any work on your track suit or motorcycle gear.

Brough my riding leather jacket after a fall. The owner was able to repair most of the damage and color match the leather as best as he could. His work was better than I expected. I have included before and after picture. If you need some leather work, I would bring it here for an affordable repair. I’ll be bring my leather riding pants next.

Jasmine M.

I visited this place due to the good reviews, but I had a horrible first time experience getting my luggage repaired. I paid $67 to have a duffle bag and Fanny pack repaired. The work on the duffle bag was poor (check the photos, he added strips of leather that weren’t even cut straight) and he forgot to repair one tear, and the Fanny pack had a zipper replaced which came out okay, but overall, the service was deserving of one-star.

I met the owner and dropped off my bags for repair. He went over what we would do, and he told me to pick them up on Friday because he was leaving for vacation on Saturday. He even wrote it on my claim ticket. Faithfully, I came on that Friday morning. He put a sign up that he was gone all weekend.

I came the next day his shop opened up after his vacation, my duffle bag was partially repaired and he forgot to repair a tear. He quickly glued it and it didn’t fix the tear. Most of all, I was upset that I had to drive an extra 1 hour round trip to come back to pick up my items. When I gently brought up that he wasn’t present on the Friday he asked me to come, he quickly made excuses that he was indeed there on the same day I saw the sign. I pushed on why he was already out of town when he told me to pick up, and he said he was sick, and tried to say that I get sick too so I should understand. I realized he must’ve forgotten he told me he was going on vacation that weekend, and I realized he was not going to take ownership for the service he gave.

I can work with imperfect work, but I can’t work with a place that is dishonest. I hate posting bad reviews for small businesses, but people need to know what they’re getting into. I will avoid this place at all costs.

Nael Dennaoui

Don't listen to the good reviews of this place because corners were definitely taken. When I brought my Birkenstocks into this place for a Cork and Sole Repair, the owner told me that he would refill the Cork and replace the sole. Instead of refilling the Cork, he put a cheap cork strip around the back hiding the original cork damage. See pictures. Then when I called him, he told me that if I had wanted the cork repaired it would be 95 dollars! A new pair of Birkenstocks cost between 130-145, and the other repair place that I went to prior charged $55 dollars for Cork and Sole repair done right. Yes, his prices are cheap, but with everything, you get what you pay for. For $9 dollars more, New Shoe Repair on Fulton will repair your Birkenstocks right.

Sandi Davis

Took my purse there to get fixed and he did an excellent job. I highly recommend him.

Amna Salameh

The worst place to go to. The owner has really bad customer service. He literally told me he can work on my luggage and gave me a price, then he suddenly changed his mind and told me to go to another shop. When I got to the other shop, the guy tells me that Arden Luggage Repair knows that he does not do this type of work. He literally wasted my time. If you don’t want to do work, be transparent, communicate that, and stop wasting people's time. I’d give him zero stars if I had the option.

Ben Arias

I've been looking for this guy for awhile i finally found him he is the best in Sacramento!

Ocallaghan Cristina

Yesterday I took my Tempur Pedic travel bed carry bag in for a broken zipper and handle. The next day it was repaired and as good as new! This saved the day for sure. I was really worried I would have to buy a new carrying bag from Tempur Pedic. Thank you for excellent service.

Monica Brooks

Very good service my purse was fixed in 1day good prices