Below The Knee - Columbus, Georgia

Dirección: 6770 Veterans Pkwy #C, Columbus, GA 31909.
Teléfono: 063223552.
Página web: belowthekneeshoes.com.
Especialidades: Zapatería.
Otros datos de interés: Pequeñas empresas, Se identifica como empresario veterano, Retiro en tienda, Compras en tienda, Entrega a domicilio, Entrega el mismo día, Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Wi-Fi, Wi-Fi, Amigable con LGBTQ+, Visita rápida, Pagos con dispositivos móviles mediante NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 128 valoraciones según Google My Business.
Opinión media: 4.6/5.

Ubicación de Below The Knee

063223552

Horario de Below The Knee

Lunes: 10 a.m.–7 p.m.
Martes: 10 a.m.–7 p.m.
Miércoles: 10 a.m.–7 p.m.
Jueves: 10 a.m.–7 p.m.
Viernes: 10 a.m.–7 p.m.
Sábado: 10 a.m.–6 p.m.
Domingo: 12–5 p.m.

Below The Knee, ubicado en la dirección 6770 Veterans Pkwy #C, Columbus, GA 31909, es una pequeña empresa administrada por un empresario veterano. Este negocio se especializa en zapatería y cuenta con una gran variedad de opciones para satisfacer las necesidades de sus clientes.

Below The Knee ofrece a sus clientes la opción de realizar compras en la tienda, así como la posibilidad de realizar entregas a domicilio. Además, si necesitas una entrega urgente, la empresa también ofrece entrega el mismo día. El establecimiento cuenta con entrada accesible para personas en silla de ruedas y estacionamiento accesible, lo que lo hace un lugar cómodo y fácil de visitar.

El negocio también cuenta con Wi-Fi, lo que lo hace un lugar ideal para visitar mientras se está en movimiento. Below The Knee es un lugar acogedor y amigable con la comunidad LGBTQ+, por lo que todos son bienvenidos. La visita rápida es una opción perfecta para aquellos que tienen poco tiempo.

Below The Knee acepta pagos con dispositivos móviles mediante NFC, tarjetas de crédito, tarjetas de débito, tarjetas de crédito. La opinión media de la empresa es de 4.6/5, basada en 128 valoraciones según Google My Business, lo que demuestra la calidad del servicio y los productos que ofrece.

Opiniones de Below The Knee

JAIR ABURTO

4/5

Buen sabor la pizza

Halim Slaton

1/5

Started this whole experience on 10/1/2024

Over the last two weeks, I've had eight calls, and only today (10/16/2024) was I told that you can’t even provide a tracking number, meaning the shoes haven't been ordered at all or only just recently. I was really hoping to support a local business, but this level of service is unacceptable. This also would have been my third pair ordered through your company, but I'm officially out.

Each time I spoke with someone, they were either inattentive, misinformed, or dismissive. No one seemed to know what was going on at any point throughout the process. After eight calls, it was clear no one was on the same page.

I've spoken to nearly everyone at the store, including the owner, who I believe I spoke to on Monday (10/14/2024, Columbus Day). They told me to call back Tuesday because "someone else handles the orders." I was even told the next day when I called in "Monday was a holiday, so that doesn't factor into your order delivery window", which made no sense since someone picked up the phone and still didn’t have an update the Monday or Tuesday when speaking to both people.

I expected the level of service you claimed – a 1 to 2-week turnaround for delivery, nothing more. I’ve only been looking for your claimed delivery window, comfortable shoes, and basic customer service, none of which I've received.

Not once did I get a sincere (or faked) apology or even a coherent explanation beyond “they have a lot going on” or “it’s not my responsibility, you need to talk to someone else.”

Good luck with your business, but this has been beyond disappointing.

Samantha

5/5

Super friendly and helpful! Called today needing a pair of specific tactical boots for my husband and they had them! We had been searching all day for them! Not only did they have them, they also had his size, which is hard to come by!

Robert Cobb

5/5

A must for Army training! Amazing Customer Service and Knowledge. Great selection of Shoes and Insoles for boots. Great Prices and military discount. The owner is an Army veteran that gives great advice on boot insoles for Rucking. Go here if you're here for OCS/ Airborne/ IBOLC .Far better than Big Dog. Thanks for all your help Mike.

Donna Harp Woody

5/5

We drove from LaGrange to find my husband some HOKA shoes. Our first stop (and last) was this store because of the favorable reviews online. They did not disappoint. The sales person was extremely helpful and knowledgeable and he even determined that my husband's left foot is larger than his right foot and he needed a larger size than what he had been buying. Thank you for the personal service!

Jessica Fuqua

5/5

Awesome experience. They analyzed my foot and picked out different shoe options that would work well for me. All of them fit nicely-- it was amazing and hard to choose!

Eddie Florence

5/5

Great service!!! The owner Mike was kind and pleasant to work with their Employee Emily helped me find a shoe that met all my needs and was super cool. Another employee K let me know about some great races here in ga. Overall a great experience will def be back!

Abbey boyd

4/5

It's a wonderful place to shop for shoes that are for running? or ? walking. The prices may be a little high but well worth it. The service is wonderful and they will order if the shoes arnt there. Its takes about a week for the order to come in.