ECCO BOCA TOWN CENTER - Boca Raton, Florida

Elle L.G.

Forrest Gump:  "My Mama always said, you can tell a lot about a person by their shoes, where they going, where they been..."

Well, I never thought much about it until I found the perfect pair.

Uhhh, I mean, think about it - our shoes can make or break our day, right? But, how do we really know if a shoe is gonna be comfy or not? Marketing can be misleading, so I decided to take matters into my own "brains".

I started searching for the perfect shoe for my lifestyle, but it wasn't easy. I learned that you can't always trust online reviews, and that trying on shoes in person is a must. And then, it happened - I stumbled upon Ecco Shoes at Town Center, and let me tell you, it was a game-changer.

I had walked past that store so many times before, (duh) but never went in until I had a bit of a mishap (aka a fall). Luckily, they were having a huge sale, and I decided to give it a shot. And, oh...that walking shoe fit like a glove! The grip was amazing, and I felt like I was walking on clouds. Plus, the quality is top-notch - made from durable, high-tech leather from Denmark since 1963.

What really impressed me, though, was the sales person was very helpful and knowledgeable.

The store itself was bright and organized, with separate sections for men and women.

My whole family purchased shoes too and loved them.

The built in arch and heel support are amazing! There was no break-in period time & felt like it was made for us.

So here's the thing:

- Not all shoes are created equal

-You gotta try them on and feel them out

-Make sure its worth the $, and worth the effort.

-Do your dilligence until it becomes a winner in your book

*Happy Shoe shopping Friends!

Alena S

disgusting seller who will lie and keep your money and not send the goods. Also does not consider it necessary to answer messages. (life chat also did not work all day) I had to open 2 disputes so that after 10 days of waiting for the goods to wait another 10 days for this greedy seller to deign to return my money for the obligations he did not fulfill. I will not buy anything else and do not recommend anyone to buy here. How much of my nerves and expectations were wasted to receive the purchase. humiliating

Bianca

Buyer beware at Boca Town Center location: ECCO doesn't have an extended holiday return policy as most stores does this time of year. It's their standard 30 day return policy, no problem. I bought shoes totaling over $200 for a Christmas present on November 20th. After purchasing I noticed the receipt read 30 days return policy. I went back to the store to return the shoes the same day, because December 25th is over 30 days away from November 20th, the manager said, "no problem, you can return them 60 days later." Nope! I returned them immediately as the receipt said "30 days"..always go by what the receipt says and not word of mouth.

Barbara Fuchs

Jake gave excellent customer service. I first called to check on availability of a certain model shoe. Once in the store, I learned from Jake that another model would better suit my needs. He was patient, helpful and guided me toward the best product for me. He went above and beyond and I am grateful for his expertise and experience. Nice selection, but if they don't have the color or size you are looking for, they are willing to get it for you.
Ecco brand has been a line our whole family uses. It gives great support and comfort. Happy to have a local store that can service us in person.

Suzanne Prather

Excellent customer service and care!! I am 6 months post bunion lapiplasty that ended up being more complicated than anticipated due to an unbeknownst childhood injury. I’ve visited this store on multiple occasions, each of which was exemplary. Most recently, I encountered Jake who really listened to my needs and concerns. I will return to this store and recommend them to everyone I know.

Rudy Vazquez

My customer service experience with this location began years ago. I have never been dissapointed and that feeling has been cemented with what I just experienced. Eda helped me with a replacement for an ecco shoe that a defect in it that I purchased here, with no hesitation. What a pleasure dealing with a business that clearly puts emphasis on not just backing up their product but also on making sure they have someone employed that has a stellar attitude. You have my loyalty for years and you have made sure you have it for years to come. I sincerely recommend this brand and location to anyone looking to buy a new pair of shoes. 5 STARS

Mark Winer

For the last two years, I have been buying Ecco shoes from Eda in the Boca Town Center store. She invariably makes the comfort of my feet her paramount concern. I have even brought in non-Ecco shoes for her to evaluate on my feet. Doing business with Eda, and with Stuart as well, is always a pleasure. I always make the Ecco Shop and Eda my first stop in shopping for shoes. It's like having a relative or good friend in the shoe business.

R MB

When on vacation in Orlando, a friend of mine was raving about Ecco shoes. Naively, I paid US$ 135.00 for a pair of Yucatan sandals. However, upon arriving at home, I realized I should have bought one size bigger. Since I live very close to Town Center Mall, I went to the store to just exchange for another number. Unfortunately, they told me they cannot exchange my sandals. Even though I paid full price, if I have bought it at the outlet, I have to drive four hours to Orlando to exchange my unworn sandals. Not exactly an American style store.