Fleet Feet Roanoke - Roanoke, Virginia

Nicholas M.

I had an amazing experience working with Seth. For years, I had no idea I was wearing shoes that were too small—but that all changed during my visit. Seth took the time to scan my feet and had me stand on a pressure pad to analyze my unique footprint.

He then walked me through the results in detail, explaining how my foot structure, pressure points, and arch alignment all play a role in finding the right fit. His knowledge, patience, and clear explanations helped me understand what really makes a shoe perfect for me.

Thanks to Seth, I now walk away (literally!) with shoes that fit like they were custom-made. If you want a personalized, educational, and truly helpful experience, I highly recommend asking for Seth at Fleet Feet. Total game-changer!

Melody V.

Today was my first time at Fleet Feet, and it was hands down the best shopping experience I have ever had. I was greeted by the staff with a welcoming smile. Seth spent time one on one with me to find the right pair of shoes based on my scan and what I wanted.

Beyond just getting a great, comfortable pair of shoes, the whole experience was amazing. Everyone was incredibly friendly, and it genuinely seemed like they were happy to be there. They treat you like family by making conversation and truly listening to you.

Before today, I had no idea that Fleet Feet had such a large community outreach. Coach Pat hosts runs and walks that are open to the public. The whole team at Fleet Feet is fantastic, and I don't think I will ever go anywhere else for shoes.

Matthew R.

Visiting the Roanoke location isn’t just a shopping trip… It’s an experience. The staff always make you feel like a valued guest in their store. It’s a true VIP experience, personally catered to your specific needs. They love what they do and it shows. I will be a lifelong customer. Pictured is my haul from my most recent visit. I’m prepping for the Blue Ridge Half and they got me fully kitted out. LOVE the Fleet Feet branded hats and running shirts btw, 100% recommend.

Matt

First time in a shoe store like this, and it was INCREDIBLE! I have very wide feet with high arches, and Seth was able to pick quite a few great options to choose from. From there, he ensured I took the time I needed to pick what was best for me, while keeping brand loyalty aside. What stuck out to me the most was the knowledge of shoe ergonomics and the absolute determination that I am leaving with what works best for my feet. Looking forward to my next visit!

Summer H.

This is the only place I buy my footwear at. They have the best high end shoes for the right feet. I run and walk a lot and have bad feet. I need the best care when it comes to taking care of my feet. The customer service is top notch. You won't be disappointed.

Jaci W.

I stopped by the store on 08/29 and had the pleasure of working with Mr. Seth J. He provided a great selection tailored to my lifestyle and helped me hone done the perfect pair of shoes. I appreciate his knowledge and advice. Thank you!

Eleah R.

I had bought a pair of sneakers from here back in May, and not even 2-3 months of general use, part of the soles started to peel and wear. I figured that, for shoes so expensive, they shouldn't be worn out so quickly. I went back to the store with my shoes to show them and potentially ask for a replacement. Not only did they confirm that my shoes were definitely defective, but I was able to get a replacement pair. I did have to pay an extra amount for the same brand because the price went up, but they were very quick to help me and replace the shoes. The staff member who worked with me, Lucas, was very kind, helpful and friendly! I'm glad that it was a positive and easy experience.

Jessica W.

Our experience was great! We found the perfect shoes for our feet using the cool technology. Our consultant Lisa was extremely kind and patient and knowledgeable. She helped us find our perfect shoe and even paid attention to our toddler who came with us. Definitely recommend.