Kelley Farm Garden DBA Cobleskill Agway - Cobleskill, New York

NikolaiRP

I would give this place 10 stars if I could. The employees are actually helpful and knowledgeable. Every time I've gone in for something and had to ask for advice, the staff are able to answer it without any problems. Anytime I've had to ask if they carry a product, or where that product is, they've gotten me to either the specific isle or specific shelf that product is on. They're extremely knowledgeable about the products they carry as well. It's a few dollars more for the same thing vs the big box stores, but the ability of the people there actually being able to help is worth the extra cost and then some.

Aaron S.

I just purchased a house in this area. I had an unfortunate plumbing catastrophe that needed to be fixed immediately because I had to shut the water off for the whole house.

I took a bunch of pictures went to Kelly's for the first time ever. In the plumping section the gentleman saw that I was obviously confused so he asked me if I needed help (a rarity nowadays). I explained my situation showed him a few pictures, he started grabbing things off the shelf handing them to me and instructing me what to do with each one.

When I got home I followed his instructions and had exactly everything that I needed to fix it in about an hour. I have never done plumbing in my life. This guy saved my butt and my wallet.

That's customer service done right and because of that moment I have gone to Kelly's for everything that I can while working on my house.

If I happen to catch that guy's name next time I'll update this. But thank you for your customer service and making what I thought was a catastrophe an easy fix and an excellent learning experience. I've since done even more plumbing including relocating my washer and dryer to a completely different floor of the house. Something I thought I was going to have to pay someone for.

Edit: Joel was the gentlemen who helped me. Keep this employee!

Elizabeth S. N.

Awesome place. They have everything you need and are uber friendly.

Maggie M.

Kelly farm is a pleasure to go to.the staff are friendly and always willing to help you if you can't find what you want.

Ben W.

Probably won’t ever go back. Guy in the back who works in the building materials department couldn’t care less about helping ANYONE who comes to his counter. One word responses, zero pleasantries. Plenty of other cheaper stores in the area to go to instead. If you dislike working in customer service go dig ditches instead.

Melanie G.

Amazing store and service! A bit of everything and building supplies you cant find any where else on a weekend! Knowledgeable staff! Great place even to wander around, ya never know what u may find!

User

It is a well organized store and it has most if not all of the products for all your home improvement needs. And it has a beautiful greenhouse.

Tia E.

We love this store they sell such a variety. I can get gardening supplies while my man gets lumber and hardware we can get a treat for the pup and even bring her in. They sell clothes, bathroom remodel supplies and so much more. Staff is always down to earth