Mark's Outfitters - Hughesville, Pennsylvania

Joshuha M.

In archery season, I requested new boots from my tree stand And I was wearing them two nights later. You might’ve seen the Facebook post!
These Irish setters are my favorite boot and have worn out at least a half dozen pairs. I put a decent amount of time in them through the remainder of archery season. Unfortunately, my first day of bear rifle season ended with a wet right foot. And the same happened on a rainy day during deer season. So back to Messenger I went to reach out to Mark’s and a quick and professional response was received!!!!
The first chance I got to stop in, I was taken care of and out the door in 10 minutes with brand new boots.
This is top-notch service! Our area is blessed to have new owners who carry on the great tradition of high-quality service with inventory that is second to none!
Merry Christmas and God bless!!!

D C.

It was the first time in since the ownership change. The store looks amazing and everything is organized perfectly.

trish J.

So sad to see that Marks which was a hometown favorite and a place where we shopped and gave yearly gift cards has been bought. The new staff is inattentive and rude. They refused to accept a large gift card that was purchased before the sale. They treated both me and the recipient of the card deplorably. I used to shop there to support local business, but they sell nothing that I won’t be buying elsewhere. As a matter of fact, there were guys who were buying work boots exiting the store complaining as well. Won’t be going back.

Courtney M.

Rude staff! Wishing I had gotten her name. Went in there with my 11 month old daughter. We had gotten $500 worth of stuff. So we had used the shopping carts that were outside. The older lady that had helped us lifted the cart out of her way with my child in it, when she could have simply went around us. Makes a remark saying we don’t usually bring these carts in. We brushed it off, no big deal. Then to walk out of the store as we saw she puts road cones where the carts were. Then we, the customers, had to move them to put the cart back. We had gotten two pairs of shoes and 3 things of clothing. Didn’t know we were suppose to carry it all around plus our child. Not to mention we could tell she was miserable as over hearing her conversation with others. This wouldn’t be a big deal if she wasn’t so snobby about things.

Tony K. (.

I decided to give Mark's a second chance after the owner reached out regarding my experience. I was greeted promptly when I went in this time and the person helping me was actually helpful. She helped me size my boots and find a pair that were insulated. Much better experience this time around, I will be giving them my business going forward.

Updating this review due to new ownership. My original review is still below.

I have been getting my boots from Marks for 7 or so years, bought all my socks, Carhartt hoodies and multiple coats and even some cast iron cookware. It was time for a new pair this year so I went back. It was the middle of the day during a weekday and I had the store all to myself. I heard the bell in back go off when I walked in, I waited 15 minutes before anyone came out to help me. The woman who was "helping" me seemed put off that I had questions about finding an insulated pair of boots and frankly was just rude. I will take her advice however and go online to find a pair of boots I like, but I'll be damned if I give them any more of my business after the way they treated me.

(OLD. These people know how to fit your boots to your feet, I'll never buy boots anywhere else again.)

Cody K.

Great selection of boots they even pit on like a wax/oil coat for added water protection. Only down fall. Is. They have a very tiny amount of EE wide boots. Great service Great atmosphere as well.

Nate H.

Terrible customer service and do not listen to the sales team. Was told by sales girl there that Carhartt does not sell the particular coat in a long. I took her word for it and bought the coat. That night I looked it up and found that Carhartt does sell it in a long. When I went back to the store, they changed the story that “they do not sell a long but Carhartt makes it in a long”. I asked if I could return it then since it was not worn and I was misled during the purchase. They would not budge on their return policy regardless of them being at fault. Horrible customer service. Make sure you research what you want and if the company makes it how you need it before you ever purchase anything from here. I’d recommend going elsewhere.

roni S.

Lots of inventory in a small space, but helpful, knowledgeable staff & nice selection. Never come out empty handed.
Update 1/5/24 understand this store has new ownership & made some changes in policy, services offered, staff, & inventory, so this review may not longer be applicable.