New Balance Factory Store Hilton Head - Bluffton, South Carolina

Richard

Outstanding service from Nikema. She cheerfully and professionally handled my return and purchase. She was patient and thorough. She is an outstanding representative of the New Balance store! I look forward to seeing her on my next visit to the New Balance store. Well done and thanks, Nikema.

Hdhe H.

The manager Fran and Gio gave me the best experience I ever experienced in my life and that I’ve been to five stars hotels. I haven’t been to the top of the top and they serve was immaculate. They definitely deserve a raise. Keep up the good work.

sheila O.

Taylor at the New Balance Factory Store is amazing. We’ve been to the store a number of times since we’ve been in Hilton Head. Twice we’ve been assisted by Taylor and she is so helpful and professional. We are starting pickleball and she helped 3 of us get the right sneakers at a good price. She is an asset to New Balance Store.

Carrie W.

Oh my goodness…what a great experience we had at this store! Seth was the only one working the floor, and it was busy, but he did a fantastic job! He was so nice to all of the customers. He was helpful and knowledgeable and did everything he could to help us find the right shoes. He searched on the computer and in the back to find the one I wanted, and then helped me order one that was not in stock. He was patient and kind and a super employee! I would highly recommend this store, and if Seth is there when you go, make sure and ask for him!

mama M.

What a great experience buying shoes. The store was well stocked and all sizes and widths we needed were available. Our salesman was Seth. He measured our feet and recommended the proper shoes for our needs. He took a lot of time to make sure we were satisfied , trying several sizes and different models of shoes. I would highly recommend this store for your next pair of shoes.
And then even gave us a military discount!

Apocalypse B.

I recently visited the New Balance store and had an incredible experience! From the moment I walked in, the staff was welcoming and attentive. They took the time to understand exactly what I was looking for and offered great recommendations. The store was well-organized, making it easy to find the perfect pair of shoes.

A special shout out to Gio, who went above and beyond to ensure I found the right fit. He was knowledgeable about the different styles and sizes, and his friendly demeanor made the whole shopping experience enjoyable. Gio's expertise and enthusiasm truly made a difference, and I left the store feeling confident and satisfied with my purchase.

If you're in need of new shoes, I highly recommend visiting the New Balance store. The amazing staff, especially Gio, will make sure you leave with the perfect pair!

Eb

Very friendly staff! Helpful and informative. I appreciated that they let me take my time and shop. I wanted to ensure fit was right and a kind worker checked the size. Good selection and store is clean and organized well.

Thomas M.

Good product. Staff very helpful