Next Step Shoes - Olukai - Tampa, Florida

Dirección: 13232 N Dale Mabry Hwy, Tampa, FL 33618, Estados Unidos.
Teléfono: 8132866556.
Página web: m.facebook.com.
Especialidades: Zapatería.
Otros datos de interés: Pequeña empresa, Recogida sin entrar, Recogida en tienda, Compra en tienda, Acceso para sillas de ruedas, Aparcamiento adaptado para sillas de ruedas, Visita rápida, Con móvil por NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 14 valoraciones según Google My Business.
Opinión media: 4.6/5.

Ubicación de Next Step Shoes - Olukai

8132866556

Horario de Next Step Shoes - Olukai

Lunes: 10:00–17:00
Martes: 10:00–17:00
Miércoles: 10:00–17:00
Jueves: 10:00–17:00
Viernes: 10:00–17:00
Sábado: 10:00–17:00
Domingo: 11:00–17:00

Next Step Shoes - Olukai es una pequeña empresa especializada en calzado que ofrece una amplia variedad de opciones para satisfacer las necesidades de sus clientes. Ubicada en la dirección 13232 N Dale Mabry Hwy, Tampa, FL 33618, Estados Unidos., esta zapatería es fácilmente accesible en coche, ya que cuenta con aparcamiento adaptado para sillas de ruedas. Además, también se puede llegar en transporte público, ya que se encuentra cerca de paradas de autobús.

El teléfono de contacto de Next Step Shoes - Olukai es el 8132866556, donde podrás recibir atención personalizada para resolver cualquier duda o consulta que tengas. Si prefieres la comunicación digital, puedes visitar su página web en m.facebook.com.

Una de las principales características de Next Step Shoes - Olukai es que ofrece la posibilidad de realizar compras en tienda, así como la opción de recoger los pedidos online sin necesidad de entrar en la tienda. Esta zapatería también cuenta con acceso para sillas de ruedas y permite realizar visitas rápidas, lo que la hace una opción ideal para aquellas personas que tienen poco tiempo.

Otra ventaja de Next Step Shoes - Olukai es que acepta tarjetas de crédito, débito y NFC, lo que facilita el proceso de pago y hace más cómoda la experiencia de compra. Además, la empresa cuenta con una media de opinión de 4.6/5, según 14 valoraciones en Google My Business, lo que demuestra su compromiso con la satisfacción del cliente.

Opiniones de Next Step Shoes - Olukai

Next Step Shoes - Olukai - Tampa, Florida

Dale Rose

2/5

Wow, absolutely terrible customer service!

We wanted to order 2 pairs of New Balance shoes for my dad. We had found 1 pair at another online store but they didn't have the other, so when we found them here we called to see if they would match the other company's price so we could just consolidate one order. The first person who answered apparently worked in their retail store and couldn't be bothered to answer any questions about their online site. She did take our number and had someone call back later, who said they could price match if we sent them a copy of the receipt from the other store. I scanned the order confirmation and emailed it to them as requested and then waited and waited. We finally called back only to be told that they couldn't match the price after all, even though we had told them what it was before we started this whole process. Their internet employee apparently has no authority to do anything and had to refer us back to the retail employee when we asked why they suddenly couldn't price match. Again, the retail employee was too busy and too rude to handle the call. She also refused to let us speak to a manager, or even tell us who the manager or owner was. This was especially aggravating since we had already canceled the other order so that merchant wouldn't ship the one pair of shoes we had already ordered. Now we've lost our discount at the first store on that pair of shoes since we canceled that order relying on what the Next Step Shoe employee told us originally.

I highly recommend staying away from this company as they are obviously not very reputable or customer service oriented. It's fine to not match prices, but don't put customers through all this hassle saying "yes" first and then change your mind, especially when you decide to be rude and insulting about it. I think the retail employee was more concerned with making sales and commissions in the store than handling any of their internet business. If they couldn't price match, we were going to order the second pair of shoes from them anyway, but now I don't think they can be trusted. I'll go to Zappos or Amazon where I can count on someone standing behind the order if something goes wrong.