Red Wing - Chicago, IL - Chicago, Illinois

AGUSTIN R.

Muy buena atención muy buena calidad de calzado

Christian C.

I came in to check out some styles and fits. Rocky helped me get sized on the scanner which gave a lot of sizing info I didn’t know about myself such as my extra wide foot. We tried on multiple pairs of boots until we found the right pair. The pair I originally wanted didn’t come in wide but Rocky suggested a pair that were close and came in my correct size. The more I walked around the store in them the better they felt. Great experience.

H X.

Great store selections and customer service. The entire team is great. Shout out to Johnny and Rocky who I have had pleasant positive experiences in the past. They are friendly and knowledgeable and the Red Wings products are really of durable quality and last.

Ryan L.

I walked in unsure about sizing and Jonny took his time to not only use the cool size-scan technology but also bring out 4-5 varieties of size options just to ensure I was confident in my choice at the end. Great guy, great experience, couldn't recommend him enough!

Arkadiy G.

I was skeptical to go at first due to many negative reviews, but honestly I had a good experience. I came to measure my feet and try on a couple pairs of boots, and was able to do so without hassle. Maybe I got lucky with the employee working there that day.

Viseth S.

Came in with questions and the two gentleman helping me had a lot of info and helped point me into other boots I wasn’t aware of.

Would come back here

Miles B.

Don’t come here unless you want to be condescended to by hipsters who don’t seem to have any trades/technical knowledge. Was grasping at straws with two different associates who were doing less than the bare minimum to assist me. Buying a pair of Redwings is a big investment to say the least and we deserve to get proper support in the process of doing so. Very unlikely to step foot in this store again unless I need to make a return.

Alex P.

When I first went in, one of the staff members (Johnny) was a bit rude and not friendly, but despite that, I dismissed it because I got fitted and enjoyed the boots at first. After a few days of wearing, I realized there was an issue with the stitching on the tongue of one of the boots that was digging into my ankle pretty painfully. No big deal, since their return policy allowed me to return them for a refund. I went to return them and the same staff member was arrogant and dismissed me about there being a legitimate issue. On top of that, instead of issuing me a refund he then tried charging me for another pair of boots. Luckily I caught it after my refund never showed up but this “mistake” is shady and manipulative. Luckily, Rocky fixed the situation and was apologetic but unfortunately I highly recommend going to a different redwing store where you will find much friendlier staff without arrogance and shady practices.