The Run Shoppe - Cape Coral, Florida

Doug Hutchison

My wife has been a customer for a couple of years and has told me to go. Finally, I did last saturday and had the pleasure of being helped by Carol. It is obvious she loves what she does. Yes, it is a little costly, BUT, the customer service provided along with the great product, it is worth every penny. I was also assisted by a nice gentlemen who offers additional help with the inserts that can go into the shoes. He was also amazing. Thank you carol....

Mandy Perez

Very knowledgeable and friendly staff! I am a beginner runner and don’t know much about what shoe works best for me. Unfortunately I did not get her name, but the woman who helped me gave me a variety of different brands to try and knew a lot about every shoe. If you’re ever looking for new running/walking shoes I highly recommend.

Christopher Howard

I’ve been a customer of The Run Shoppe for nearly 10 years, but my recent experience has been nothing short of appalling. A few months ago, I purchased a pair of running shoes here, only to suffer severe knee pain shortly afterward. After months of agony and doctor’s visits, I discovered The Run Shoppe had sold me two different-sized shoes, almost certainly causing my injuries.

When I returned to The Run Shoppe to address this, the owner refused to reimburse, replace, or even discount the shoes. While the owner attempted to shift blame to the manufacturer, it is the store's responsibility to ensure the products they sell are fit for use and to remedy any issues that arise. This behavior may also be illegal under the Florida Deceptive and Unfair Trade Practices Act (FDUTPA).

The store itself is dreary, with a dismal selection next to its competitors. Don’t just take my word for it—check out the photos I’ve included and others, showing both the mismatched shoes and the uninviting store interior. It’s clear this is not a business that values its customers and has poor post-purchase support (see their other reviews.) I strongly advise taking your business to a better retailer, where you’ll be treated with the respect and fairness that The Run Shoppe owner clearly lacks.

SANDRA DoCAMPO MENENDEZ

Great experience with the Store Manager. Their Sale was amazing we took advantage of the $49.99 Sale

Heather Lung

Christy was so kind, patient, honest, and informative. Thank you for an incredible first visit. Thank you for being kind to my children as well.

Joseph Bozedowski

Great staff, prices better than Amazon , I will always buy my shoes here

Parker Wipf

Visited the Run Shoppe when they had the Labor Day sale, great deals and got a great pair of shoes. Customer service was top-tier.

Vance Perry

It must be 30+ years since I've had a proper sizing for shoes. Always just guessed my size and tolerated the results. Recently restarted exercising and experiencing foot and back pain with simple walking. They took their time to learn my goals and intended use/need for new shoes and I was amazed how far off I was in my own assumptions. I had morphed from a regular width to x-wide over the years. The Hoka shoes they sized me in were like walking on clouds. Well worth the investment!