The Ski Company - Williamsville, New York

Zack S.

When we first started skiing as a family, my youngest son was only three years old. By the time he was five, he was absolutely crushing it on the slopes. It’s been such a rewarding journey watching my boys develop their skills and grow into the sport. We began skiing locally at Buffalo Ski Club, spent a couple of seasons at Kissing Bridge, and now our go-to spots are Holiday Valley and HoliMont. That said, our family has started venturing further afield—skiing trips to Whiteface Mountain have become a bit of a tradition, and this year, we’re hoping to head out west or explore Vermont.

As a family that skis often, having the right gear is critical, especially with how fast kids grow. That’s where Red Door Ski Company has truly been a game-changer for us. While I’ll admit they’re not the cheapest option out there, their service is unparalleled and, frankly, worth every penny. The reliability and convenience they offer make them an indispensable partner in our skiing adventures.

One of the biggest reasons we rely on Red Door is their flexibility with rentals. Because my boys grow like weeds, there’s always at least one of them who outgrows their gear mid-season. For the past eight years, without fail, Red Door has allowed us to swap out the equipment at no extra cost. It sounds almost too good to be true, but that’s the kind of service they provide. Just last season, my youngest had a major growth spurt, and they seamlessly replaced his skis and boots with no hassle whatsoever.

The team at Red Door is incredibly knowledgeable and patient, which is a big help when you’re outfitting an entire family. They take the time to ensure every piece of gear is properly fitted and suited to each skier’s ability level, from my youngest, who’s now a confident shredder, to my oldest, who’s starting to push the limits on black diamond runs.

Another thing I appreciate is the quality of the gear. Whether we’re renting or buying, the equipment is always top-notch. I’ve never worried about my boys’ safety or performance on the slopes, and that peace of mind is invaluable.

Skiing is such an important part of our family life, and Red Door Ski Company has been with us every step of the way. They’ve helped us navigate the challenges of gearing up a growing family and made it so much easier to focus on what really matters—making memories on the mountain. If you’re a family of skiers like us, or even just starting out, I can’t recommend them enough. Reliable, flexible, and always there when we need them, Red Door has earned our loyalty year after year.

Jon C.

Friendly and helpful staff. Huge product selection. Have been a customer for years now. Pricing is very competitive. Trevor has always gone above and beyond to help with my whole families needs whether its race gear or a touring setup. The place to go in the Buffalo area for ski gear

Jim C.

Absolute joke of a ski shop. Terrible selection, they will lie and sell you garbage stuff pretending that it’s nice. Literally go to any other ski shop in the area: snowflake, city garage, mud sweat gears. Not only do they peddle absolute junk, but the manager / staff are extremely rude. I have shopped here on and off for years, and specifically it is Trevor who is rude, combative, and seemingly is only in the industry to make money. Clearly, not a real skier or someone who is even passionate….I mean he’s a ski shop manager on transit road in Buffalo 😂 😂😂.

They think they can corner the market in a city where people don’t know too much about skiing and take advantage of them. The owner of this “company” apparently literally lives in Florida and doesn’t even ski.

Take your time and money literally anywhere else. Absolute joke of an establishment.
Also what is Red Door by Ski Company? What your own brand was so horrible you had to keep the old name too? Keep alienating the people that actually care about the sport so you can make a quick buck…DO NOT SHOP HERE

A M.

Been coming here for years (decades really) and bought lots of stuff too. Recent trip made me wonder why. Staff has never been particularly friendly, helpful or knowledgeable. Salesperson quoted me one price on the floor for a binding but turned out to be $80 more when I checked out (awkward and leaves a bad taste). Person who set up the board really had no idea what he was doing. Also let me walk out of there without the leash or mounting instructions or even how the biding is supposed to work. Pretty careless. Fortunately I was able to find the information online and complete the setup. Rarely do I leave a review but I think the owner should know. I'm done here.

Isabella S.

I went there with a $60 gift card that I received for previously spending $300 staff refused to use and said it was expired. When I received the gift card I specifically asked if it expired and was told it did not. Staff was extremely rude and combative. They had no compassion and the manager was avoiding the conversation. The gift card was only valid for 4 days, when I was told it didn’t expire. I would never shop here again after the girl behind the register was YELLING AT ME. I was very nice and polite I have never had a service experience this terrible in my life. I try to shop local and support small businesses, but I would never shop here again. Everything in this store is cheaper online save your money and go somewhere else!

Ridge C.

We bought a board for my daughter over a year ago. Today while using it at Bristol one small strap broke. Still could use the board but not perfect. Stopped back at Red door on the way home and they had it fixed in 15 minutes no questions asked. That's great customer service. Told my daughter lesson learned. Buy online or at the box sports stores you would be out of luck.

John T.

Have been renting skis from this shop for years, I think they do a very nice job.

Went recently to exchange some ski gear given as Christmas presents for my kids. Without getting into the details, the manager explained that one of the items was not an item that is usually available for exchange. I wasn't happy about that that and made that clear. While the manager and I didn't see eye to eye on it, he treated me with due respect and offered a discount to replace the item.

J P.

Drive 'round back! I went there to get some kids equipment. They were helpful and timely. The person helping us was knowledgable and got us the things we needed. I felt safe there as everyone was masked up. I would recommend this place to anyone. We leased (rented) gear and the price was great. Check out their buy back program when buying equipment!